Privacy Policy
Effective Date: May 30, 2025
Last Updated: May 30, 2025
Premium Framework Inc. (“we”, “our”, or “us”) is committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
1. What Personal Information We Collect
We may collect the following personal information when you interact with us:
- Full name, company name, and job title
- Contact details (email address, phone number, mailing address)
- Payment and billing information
- IP address, browser type, device data (if visiting our website)
Any other information you provide voluntarily (e.g., through forms or surveys)
2. Why We Collect Your Information
We collect your information to:
- Provide, deliver, and manage our IT consulting services
- Respond to inquiries and provide customer support
- Process payments and issue invoices
- Improve our services and client experience
Meet regulatory, legal, or contractual obligations
3. Consent
By providing your personal information, you consent to its collection, use, and disclosure in accordance with this policy. You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice.
4. How We Share Your Information
We do not sell or rent your personal information. We may share your information with:
- Trusted service providers (e.g., cloud hosting, accounting services) under confidentiality agreements
- Legal or regulatory authorities when required by law
- Third parties with your explicit consent
5. How We Protect Your Information
We take reasonable administrative, technical, and physical safeguards to protect your personal data from unauthorized access, loss, or misuse. This includes:
- Secure storage and encryption
- Role-based access control
- Regular security reviews and updates
6. How Long We Keep Your Information
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law.
7. Your Rights
Under Canadian privacy laws, you have the right to:
- Access the personal information we hold about you
- Correct or update your information
- Withdraw consent or request deletion
- File a complaint with the Office of the Privacy Commissioner of Canada (https://www.priv.gc.ca/en/)
8. Cookies and Website Tracking
Our website uses cookies and similar technologies to improve your experience. You can manage or disable cookies through your browser settings.
9. International Data Transfers
If your data is stored or processed outside Canada (e.g., in the U.S.), it may be subject to foreign privacy laws. We take steps to ensure appropriate safeguards are in place.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact:
Privacy Officer
- Premium Framework Inc.
- 110 Tripp Crescent
- Ottawa, ON K2J 1M7
- sg@premiumframework.ca
- +1 (613) 600-2803
