IT Strategy and Integration
Seamless IT Integration Ensures Transit Network Success for Light Rail Expansion
Overview
Challenges
Legacy System Integration
Existing IT systems were not equipped to seamlessly integrate with the new LRT’s data streams.
Complex Data and Communication Requirements
Real-time data transfer, hardware deployment, and telephony integration across multiple locations posed technical and logistical hurdles.
Operational Readiness
Systems had to support critical operational needs, including real-time passenger information, APC data for analytics, and telephony reliability.
Strict Timelines
All systems needed to be integrated, tested, and fully operational prior to the LRT’s launch, with no room for delays.
Solution
Network Integration and Connectivity
Designed and implemented a secure, scalable network architecture connecting multiple LRT stations, maintenance facilities, control centers, and operator buildings.
VoIP Telephony Integration
Integrated the client’s VoIP telephony with the new LRT network to ensure reliable communication.
Data Integration
Developed ETL processes to integrate static and real-time data with systems like ATIS and PIDS.
Hardware Deployment
Deployed workstations, servers, VoIP phones, and printers across key locations.
Customer-Facing Data Feeds
Created APIs for real-time train arrival information for mobile apps, SMS, and Open Data feeds.